Hello Fax from Google: Sending and Receiving Faxes via Email

hellofax-logo, business email, business communication

If you have the need to send and receive faxes time and again for your business purposes, then it is true that it can be a cumbersome process. Are you looking towards a solution to the hassle so that you can streamline the process of sending and receiving faxes? Well, if you are then be advised that there is good news for you, which is Hello Fax designed by Google. This is an app that lets you send and receive faxes very smoothly via email! Here’s how.

Getting Started With Using Hello Fax

There is a very simple process you have to go through before you are jet-set to start using Hello Fax. What you need to do is simply sign up for an account for yourself using your email ID.

The next thing is that you would be assigned a number by the company which would technically act as your fax machine number even though you don’t own or use a fax! This would be a virtual number on which you would be sent faxes by senders which you will then receive via email.

You can also add more than one number to your list but you have to pay $4.99 for every additional number that you would want.

Sending and Receiving Faxes Online

An excellent feature of Google Hello Fax is that it allows you to both send and receive faxes online. The best part is that you can send the fax on the number of your choice without even having to get hold of a facsimile! How does that sound, innovative right?

Sending a Fax

Well, the simple process that makes it possible is that you input the number you wish to send the fax to and Hello Fax sends your document to that number via your email. You just have to upload the file and enter an email or fax number to send it to. Leave the rest to Hello Fax as it will make sure that your fax is sent successfully to the recipient. It’s just like adding an attachment to an email and sending, very simple.

Receiving a Fax

In addition to that, if someone wishes to send you a fax, then that fax would be forwarded by Hello Fax to your email. You just have to give your virtual fax number to the sender to be able to receive your faxes.

Life Made Easier

Be assured that Hello Fax would make your life very much easy as it would simplify the process of sending and receiving as many faxes as your need in a day. So there would be no running to and fro a fax machine for sending or receiving faxes. You would not even have to get up from your station to be able to send a fax or receive it, rest assured.

Uploading Documents in a Host of Formats

Another feature of Hello Fax is that it allows you to upload documents in multiple formats for sending ahead as a fax. There are as many as thirty [30] document types which are supported so you need not worry about document compatibility when using Hello Fax to send a fax. The following are some of the most prominent document formats which are supported by hello Fax:

  • DOC
  • DOCX
  • JPG
  • PPT
  • PDF
  • PPSX
  • PPTX
  • TXT
  • GIF
  • TIF
  • XLSX
  • PNG
  • XLS
  • HTML

In addition to that, there are a host of integrations available with Hello Fax. It can be integrated easily with any of the following cloud storage for storing, accessing and receiving files:

  • Google Drive
  • Gmail
  • Dropbox
  • OneDrive
  • Evernote

Costs Per Fax for Sending Via Hello Fax

A free trial is also available for Hello Fax for interested users to use it for free and see if the claims made by the developers are really true and if it is an app worth purchase therefore.

The paid versions of Hello Fax are considered to be expensive relative to other similar apps in the market.

There are many ways that you can keep claiming free pages from Hello Fax. According to the rules of the game set by Hell Fax, you get to have your free pages quota increased if you do any of the following:

  • If you share on Facebook
  • If you tweet
  • If you create your electronic signature for Hello Fax,
  • If you invite your friends or family to join Hell Fax,
  • If you import your email contacts

Different Versions of Hello Fax Explained

The following is a list of pricing for the different versions of Hello Fax:


Price: Free

Fax Pages – Send and Receive: 5

Additional Cost per Page: $0.99 (up to 10 pages), $0.20 after


Price: $9.99/month

Fax Pages – Send and Receive: 300/month

Additional Cost per Page: $0.99 (up to 10 pages), $0.20 after


Price: $19.99/month

Fax Pages – Send and Receive: 500/month

Additional Cost per Page: $0.99 (up to 10 pages), $0.20 after


Price: $39.99/month

Fax Pages – Send and Receive: 1,000/month

Additional Cost per Page: $0.99 (up to 10 pages), $0.20 after

The User Interface For Hello Fax

The interface of Hello Fax is also pretty simple and easy to use and you should therefore not feel that it is designed to be very tricky for use by a layman.

The user interface has a very appealing yet simple look and you will find you are all the more interested in using it for your benefit so you can send and receive faxes easily via email.

Sorting faxes sent and received might be a bit problematic with this interface but overall, it is all good to go!

Sending Documents With Electric Signatures

It is a definite a very unique and innovative service you have at your service of being able to send faxes via Hello Fax using electronic signatures.

How you can add an e-signature to an outgoing fax is through touch input or with the help of your mouse cursor for touchscreens.

You can also type your signature using your keyboard or upload an image of your signature on a paper done manually with the hand.

According to the following acts, the signature is approved as your own signature and would be considered as your signature in a court of law:

  • S. Electronic Signature in Global and National Commerce Act (ESIGN)
  • Uniform Electronic Transactions Act (UETA)
  • European Directive (EC/1999/93)

Importing Contacts into Hello Fax

Hello Fax allows you to import your email contacts into it so that you can use them to send faxes on those contacts. However, if you wish to use Hello Fax for business purposes then there might be a problem that you face.

This problem would relate to you being unable to import hundreds of contacts into Hello Fax in one file. This would therefore be inconvenient for you as you would then have to enter contacts manually to send faxes via Hello Fax.

Tracking Faxes Sent

One problem with using hello Fax is that it is difficult to track faxes sent via it. This can again be a problem for business users who wish to locate any of the huge number of faxes sent via Hello Fax. The feature to track faxes is not very friendly or useful and it would be welcome if the company makes changes to it to make it more user-friendly.

Hello Fax Help

If you run into any kinds of problems while using Hello Fax then what you can do is tune into Hello Fax blog. This blog has posts and comments by a lot many people using Hello Fax so that they can use each other’s experiences to solve the problem that are facing.

In addition, if you wish to contact the company for any problems then you can do so by creating a ticket via email and wait for a reply to your query.

This is a good way to contact the company in which you can add detailed information about your problem but the downside to it is that this is the only way available. You won’t be able to connect with the company via phone support. As a result, you would be unable to have your problems solved instantly if that is what you want.